At North American Nutra all of our customers are protected by a 90 day satisfaction guarantee. If for any reason you are not completely satisfied with your product, just contact our customer care team before sending your return to obtain a return merchandise authorization number (RMA).
Our customer care agents are waiting to help you - 1-800-822-2807.
An RMA number ensures that you are credited promptly for the purchase price of your product as soon as our facility receives your return.
North American Nutra offers free shipping to our customers on orders over $100.00 - we ship all orders through the trusted United States Postal Service. All orders are trackable on their website: USPS.com
All shipping costs incurred both in ordering and returning products through Biocentric Health are non-refundable. This means that if you are returning product for a refund, you must cover the cost of shipping your return.
All orders and returns are processed at the same facility for speedy service:
255 Chestnut Manteno, IL 60950
To receive a refund in a timely manner it is important you contact our customer care team via telephone or e-mail to arrange a return merchandise authorization. If you do not contact customer care, we cannot guarantee a timely refund.
Refunds will only be processed to the same method of payment used to process the order.